We know you are anxious to get your new purchase, and we are busy preparing your order for shipment. Because of this, we are not able to make changes to orders that have been placed, that includes sizing changes, order cancellations, etc.
You should expect your order to ship within 3-5 business days, unless noted otherwise (pre-ordered items will have a estimated shipping date within the title of the product and on your confirmation page). If you have paid for 'Rush Shipping', it means that our warehouse will process your order as their first priority (within 1-2 business days, instead of the standard 3-5 days). It will then be shipped via our regular carrier.
Overnight Shipping is a flat rate of $25. If you place your order on a regular business day before 1pm MDT, it will be sent overnight and you will receive it the following day. Overnight Shipping orders placed after 1pm MDT, will be sent the following business day. PLEASE NOTE: USPS usually guarantees overnight shipments to most zip codes, there are a few exceptions to which they cannot deliver it the next day, and instead only offer 2-day service. We will try our best to notify you ASAP if your overnight shipment falls into one of those excluded zip codes to provide you with any other option we can.
Once the shipment has been picked up by the carrier, you will receive an updated tracking number, which can be used to follow your package's journey to its destination. Piper & Scoot is not responsible for lost or stolen packages once it has been delivered.
International Shipping: When you order merchandise from another country, you are required to pay customs to bring the item into the country, it is your country's sales tax. We cannot declare your package as a gift as it is illegal in the United States. The customer is responsible for any customs expenses.