Please attach the shipping label to your package and drop off at your nearest USPS location. After receiving your return, we will inspect the item(s) for any sign of wear or use and refund the specified form of payment. If an item is not found to be in returnable condition, we will reach out to you with your options. All returns are processed within 3-5 business days of receiving them. Any shipping charges on your original order are non refundable. All returns using our prepaid label will be assessed a $5.95 handling fee. Exchanges and returns for store credit will NOT be assessed a handling fee. You will receive an email confirmation after your return has been processed.
If you are local to Utah, you may drop off your return at our store as well. If you purchased your items in store, they will need to be returned in store or email us for a prepaid label as long as you are within the 14 day return policy.
SALE ITEMS ARE FINAL SALE. NO EXCEPTIONS WILL BE MADE.
SHOE RETURNS: Shoes must be returned in their original shoe box and placed inside an additional protective shipping box. Damage to the shoe box will make the shoes ineligible for a return and will be marked "return to sender". Shipping costs will not be refunded.
SWIM RETURNS: All swim returns must be in original condition. Tags must be attached and all liners must still be in place for it to be in returnable condition. All swimwear will be extensively inspected for any sign of prolonged wear. If found, the item will not be considered returnable and will be sent back to customer.
If you are an International customer, you are required to pay return shipping. Please mail your returns to the following address: