Shipping is always free on exchanges as long as you're within the 14 day return policy time frame. Please print our your prepaid shipping at the following link:
Please place your prepaid shipping label on the outside of your package and drop it off at your nearest USPS locations. A new order will immediately be placed for the exchanged item you selected and you will receive a new order confirmation. Your exchange will ship out once your original order makes it back to us.
If the item you are wanting is sold out, you can choose to receive a gift card for the amount paid that you can use on a new item. If for some reason the item you selected for an exchange is no longer available, you will be emailed a gift card for the amount of your exchange.
If you are an International customer, you are required to pay return shipping. Please mail your returns to the following address:
HOLIDAY RETURN POLICY:
Shopping for someone special for the holidays? We're trying to take the stress out of gift-giving by helping you get your shopping done early so you can enjoy the holidays! Any purchases made starting November 20th will fall into the Holiday Return Policy. You will have until January 10th to return your items for in store credit. If your return still falls within the regular 14 day policy timeframe, a full refund will be issued (less the handling fee if you are using the return label we provide you). Receive a gift that didn't work out? Once we receive your return, we are happy to issue you a gift card so you can find that perfect item! Final sale items will continue to be ineligible for return.